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NINJA CAPS

FAQs

What happens after I place my order? 

Once you’ve placed your order, you will receive an email confirmation to let you know we’ve received it. When your order has been shipped, you’ll receive another email with tracking details. We aim to fulfill all orders within 1-2 business days.
How long will it take to receive my order?

Australian orders:

Standard postage: 2-5 business days.

Express postage: 1-2 business days 
What payments do you accept?

We accept payments via Mastercard, Visa, PayPal, and Afterpay.
My order hasn’t arrived, what do I do?

Sometimes delays can happen. Please check your tracking details for updates. If your order is still missing, contact AusPost directly at 13 7678 for further assistance.
What if the item is out of stock?

As all our hijabs are custom dyed, the process is detailed and complex to ensure premium quality. We work hard to restock as quickly as possible. To be the first to know about restocks, sign up for our VIP list and get exclusive updates!